Frequently Asked Questions

Find answers to common questions about booking, grooming services, boarding, and policies.

Booking

All appointments are made through the Vagaro online system. You can visit www.vagaro.com/sarahwdoggrooming to select the service you need, date, and time. A valid credit card is required for booking.

Frequently Asked Questions

Booking

How do I book a grooming appointment?

What information do I need to provide when booking?

Can I book over the phone?

Will I receive a confirmation after booking?

Cancellation & No-Show Policy

How do I cancel an appointment?

How much do I pay if I cancel within 48 hours?

What if I'm late?

What happens if I don't show up?

Vaccinations & Health Requirements

Why do I need to provide rabies vaccination proof?

How do I provide vaccination proof?

What if my pet doesn't have a rabies vaccine?

Can my pet be groomed if it has skin problems or allergies?

Grooming Services

How long does grooming take?

Why do prices vary?

Can I request a specific grooming style?

Will my pet be ready immediately after grooming?

Boarding Services

Where is the boarding facility located?

How much does boarding cost?

What care does my pet receive during boarding?

Can I board more than 3 dogs?

My pet has separation anxiety. Can it be boarded?

What do I need to provide for boarding?

Contact & Communication

How do I contact Sarah?

What language should I use to communicate with Sarah?

What if I have an emergency?